These pages describe how Gemnz collects, uses, and shares your personal information when you visit, communicate with, or make a purchase using this website.
We are committed to ensuring that your privacy is protected and personal information identifying you which is gathered when you visit this website, will only be used in accordance with this privacy statement.
This policy maybe changed by Gemnz from time to time by updating this page. By logging onto gemnz.com website it is strongly recommended that you read this page to ensure that you are happy with our privacy policy.
We use WooCommerce to power our shop.
When logging onto Gemnz website, our system automatically collects data indicating: search terms used and pages you visited through log files and tags generated by your system plus your browser, IP address and time zone.
We collect this data using cookies. Most web browsers automatically accept cookies, but you can adjust browser settings to decline cookies if this is your preference – noting that by declining cookies our system will not collect data referenced above, and this will prevent you from taking full advantage of the website.
By filling in our contact form users automatically give their explicit consent to our recording and storage of any such personal details that have been provided. Personal information relating to a user is kept private and stored securely until a time it is no longer required or has no use. Private contact form data collected through Gemnz website includes:
Your name and, where relevant, a company and a job title; your email and your preferences and interests.
Contact Form Information is used explicitly to answer queries and complete any actions submitted to Gemnz by the process of completing the contact form
Information is collected about you when you order goods from our website.
This may include: a name, email, billing address, shipping address, payment information (including credit and debit card numbers) and a telephone number
Information relating to placement of an order is used explicitly to fulfill orders placed through the Gemnz website including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations
Additionally information relating to placement of an order is used to communicate with you and screen orders for potential risk or fraud.
We do not share information you have provided with third parties except where it is necessary to enable the provision of third party products or services for example delivery, courier or payment services.
The data we collect enables Gemnz to understand your needs and provide you with a better service.
We also use information collected for Internal record keeping; improving our products and services; and occasionally we may contact you by the email address you have provided about new products, special offers or other information which we think you may find interesting.
We may also contact you using the email or phone number your have provided for market research purposes. We may use the information to customise the website according to your interests.
We are committed to ensuring that your personal information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We work within EUGDPR guidelines
We will never sell or lease your personal data. We will not share your personal data with any third parties without your prior consent (which you are free to withhold) except where we are required to do so by law or as set out in this privacy policy.
We may pass your personal data to third parties who are service providers, agents, subcontractors to us such as courier and parcel delivery services for the purposes of completing tasks.
We do this for the purpose of our legitimate interests in operating our business and for performing our contract with you. However, we disclose only the personal data that is necessary for the third party to deliver the service. It is possible that third parties may themselves engage others (sub-processors) to process your data. Where this is the case third parties will be required to have contractual arrangements with their sub-processor(s) that ensure your information is kept secure and not used for their own purposes.
We have implemented generally accepted standards of technology and operational security in order to protect personal data from loss, misuse, or unauthorised alteration or destruction.
Please note however that where you are transmitting information to us over the internet this can never be guaranteed to be 100% secure.
For any payments which we take from you online we will use a recognised online secure payment system.
We will notify you promptly in the event of any breach of your personal data which might expose you to serious risk.
We comply with GDPR rules and regulations and all paperwork is filed and stored in locked cabinets for a period of a year before being archived in locked, secure off-site storage. After 7 years we are able destroy all paper trails in line with HMRC rules and regulations. All correspondence, letters, requests and any paperwork containing personal data sent to the premises are shredded on site.
Downloadable documents and media files made available through our website are provided to users at their own risk. Users are advised to verify their authenticity using third party anti virus software or similar applications.
We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti virus software or similar applications.
Our website may contain links to external websites.
Users are advised to adopt a policy of caution before logging onto any external web links on our website.
Obligations alongside this privacy statement do not apply to third party websites over which we have no control. Users must satisfy themselves as to privacy of information provided to a third party website.
Users are advised to verify authenticity of all social media profiles including Gemnz profile, prior to engaging with, or sharing information with such profiles.
We will never ask for user passwords or personal details on social media platforms.
Users are advised to conduct themselves appropriately when engaging with us on social media.
The collection and control of your personal information by Gemnz is under your control and you may at any time restrict the collection and use of your data.
This can be done by clicking boxes provided in information fields to indicate that you do not want information provided to be used by anybody for direct marketing purposes and, where you previously agreed to allow us to use personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at: ________________
Under the Data Protection Act 1998, if you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. A small fee will be payable.
If you would like to exercise this right, please contact us through the contact information below.
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible,
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@gemnz.com.
